CMC/DHK Presents 2012 Presidents' Service Excellence Award Winners

June 13, 2012
Keene, NH

Gary Hamlin, Presidents' Service Excellence Award

Cheshire Medical Center/Dartmouth-Hitchcock Keene (CMC/DHK) recently presented the 2012 Annual Presidents' Service Excellence Award. The Presidents' Service Excellence Award is presented for extraordinary service characterized by compassion, responsiveness to the needs of others and a positive team attitude. The recipients of the Presidents' Service Excellence Award were Gary Hamlin, CBET (Certified Biomedical Equipment Technician), Clinical Engineering and Debra Chamberlain, RN, Clinical Informatics Coordinator, Clinical Informatics Department.

Gary Hamlin, CBET (Certified Biomedical Equipment Technician),
Clinical Engineering

Having worked at CMC/DHK since 2003, Gary Hamlin has always been a solid performer and very responsive to the needs of the organizational and staff members, with timely and quality service. Because of his experience, his calm, steady and friendly manner, and his ability to balance multiple priorities each day, Gary mentors new Clinical Engineering staff members. Gary believes that every work request is a priority to someone; he addresses each request quickly, providing an exceptional customer service model to all employees.

Debra Chamberlain, Presidents' Service Excellence Award

Debra Chamberlain, RN, Clinical Informatics Coordinator,
Clinical Informatics Department

In her role as a Registered Nurse in Pediatrics, Debra Chamberlain helped to establish the Medical Home model of coordinating patient care, integrating all aspects of care and empowering patients to take an active role in their health. She laid the groundwork for care coordination in the organization and mentored other staff members. She managed health care for individual children with chronic disease and other special healthcare needs and spearheaded quality improvement projects relating to children's health. Working in Clinical Informatics, Debra applied her knowledge of operations and her teaching skills to the growth and development of our Electronic Medical Record system.

Congratulations to the Annual Presidents' Service Excellence Award recipients for their dedication to our patients and community.

Cheshire Medical Center/Dartmouth-Hitchcock Keene is a nonprofit community hospital and clinic with a mission to lead our community to become the nation's healthiest through our clinical and service excellence, collaboration, and compassion for every patient, every time. Founded by CMC/DHK, Vision 2020 is a community-wide health initiative designed to actively engage the citizens of Cheshire County in the process of becoming the nation's healthiest community by 2020. For information, please call (603) 354-5400 or visit

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