CMC/DHK Celebrates Completion of Redesign & Renovation to Emergency Department

June 24th, 2015

L-R: Paul Pezone, VP, Clinical and Support Services, State Senator Molly Kelly, Amy Matthews, Director of Emergency Services

L-R: Paul Pezone, VP, Clinical and Support Services, State Senator Molly Kelly, Amy Matthews, Director of Emergency Services

Cheshire Medical Center/Dartmouth-Hitchcock Keene (CMC/DHK) hosted a Ribbon Cutting ceremony on Monday, June 22nd to celebrate the completion of the Emergency Department (ED) redesign and renovation project. Over 100 community members and employees attended, including, CMC/DHK Trustees and retired Trustees, medical staff, and donors. Remarks were heard from State Senator Molly Kelly, Pam Slack representing Senator Jeanne Shaheen, Keene City Counselor Carl Jacobs, CMC/DHK Board Chair Sylvia McBeth, Arthur Nichols, President/CEO Cheshire Medical Center, and Don Caruso, Medical Director, Dartmouth-Hitchcock Keene.

The redesigned Emergency Department includes private, universal treatment rooms replacing the curtained, open-bay style treatment spaces, thus improving patient privacy and comfort. In addition to the universal treatment rooms, dedicated Behavioral Health space was added to accommodate the 50% increase in behavioral health patients in crisis now served in the ED. This new space is designed to meet these patients' unique needs until appropriate treatment or placement becomes available.

Technological upgrades to the ED include updated cardiac monitoring devices and telestroke services for patients with stroke symptoms. Telestroke is a treatment program of the Dartmouth-Hitchcock Center for Telehealth, which allows the emergency care team at CMC/DHK, through the use of telehealth video technology, to work with stroke specialists at both Dartmouth-Hitchcock and the Mayo Clinic to examine and assess patients presenting symptoms of stroke in real-time, as though all are standing at the patient's bedside here in Keene.

"We are proud of our Emergency Department, known for its high-quality, compassionate care and board-certified, highly-skilled emergency medicine providers and care staff. We now have a state-of-the art facility that truly supports this team as they provide emergency care for our community," stated Art Nichols, president and CEO of the hospital.

The Emergency Department renovation is a component of Cheshire Medical Center/Dartmouth-Hitchcock Keene's The Initiative for Community Wellness, which includes the expansion of Healthy Monadnock200 and the redesign and renovation of the ED. Currently, $2.17 million has been contributed by community members, employees, businesses and foundations toward the minimum goal of $2.2 million to support The Initiative.

For more information on The Initiative for Community Wellness or to make online donations, go to, or contact Jim Boden, Director of Annual Giving at Cheshire Medical Center/Dartmouth-Hitchcock Keene.

For more information contact Kristen Bernier at (603) 354-6921.

About Cheshire Medical Center/Dartmouth-Hitchcock Keene

Cheshire Medical Center/Dartmouth-Hitchcock Keene is a nonprofit community hospital and clinic with a mission to lead our community to become the nation's healthiest through our clinical and service excellence, collaboration, and compassion for every patient, every time. Founded by CMC/DHK, Healthy Monadnock 2020 is a community-wide health initiative designed to actively engage the citizens of Cheshire County in the process of becoming the nation's healthiest community by 2020. Cheshire Medical Center is a Dartmouth-Hitchcock affiliate hospital. To learn more, call (603) 354-5400 or visit