Frequently Asked Questions
What is Lifeline?
Lifeline is an easy-to-use personal response service that ensures that adults living at home can receive quick assistance whenever it is needed — 24 hours a day, 365 days a year.
Is it simple to use?
Yes, when you need help, just press the waterproof Personal Help Button that can be worn as a pendant or wristband. Within seconds, a Lifeline Operator will contact you via a unit that our technician attaches to your telephone, so there is no need to worry about being able to answer the phone. The Lifeline Operator will assess the situation and summon the appropriate help, whether it is a neighbor, a relative or an ambulance.
Who responds when I press my button?
Your call will be answered by a caring, extensively-trained Lifeline Operator, who has instant access to your pertinent health history and personal profile on their computer screen.
How much does it cost?
At $32 per month (plus a $40 installation fee) Lifeline is an affordable way to stay safe. The first two payments are required up front, making the initial cost $100. This price is for a single Personal Help Button.
For an additional $10 per month, you may add a second Personal Help Button for your spouse.
Do I need any special devices in my home to have this?
All you need to have is a private phone line, a modular phone jack, and an electric outlet within 10’ of the phone jack. If you live outside the local calling area, you will need to have long distance service.
How do I sign up for this service?
You may contact us at 603-354-6680 Monday through Friday from 7:30 am until 4:00 pm. After answering a few simple questions we will arrange an appointment with our installer, Andy Christie, to come to your home to install your Lifeline.
Maintain your peace of mind knowing that help is just a press-of-a-button away and enjoy a stronger sense of well-being. With Lifeline, help is assured!