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New CMC/DHK Resource to Help Manage Patients' Online Health Information

January 06, 2015
Keene, NH

Dana Carley

Dana Carley, CMC/DHK’s new Patient Portal Concierge

Dana Carley provides support to patients in accessing and answering questions about CMC/DHK’s new patient portal

Keene, NH–In May 2014, Cheshire Medical Center/Dartmouth-Hitchcock Keene (CMC/DHK) launched myDH Keene, offering patients convenient and secure access to their medical records online. Now patients have a new personal resource in CMC/DHK’s Patient Portal Concierge Dana Carley who will assist patients in signing up, accessing accounts and answering questions about myDH Keene. She will also support colleagues with the adoption of this innovative technology within inpatient and outpatient settings.

“I’m delighted to assist patients, families and co-workers in accessing and managing personal health information through this new and secure patient portal.” shared Dana.

Dana earned her bachelor’s degree from Pennsylvania State University and has experience with management and marketing. For more than 20 years, she has worked as a certified health unit coordinator in CMC/DHK’s ICU Department supporting patients and families.

myDH Keene provides 24/7 secure communication—permitting patients to send and receive secure emails with their health care team; request prescription renewals and appointments; view lab and test results; receive email and text alerts about upcoming appointments—at no charge. For additional information, visit CMC/DHK’s myDH Keene patient portal at www.myDH.org or www.cheshiremed.org.

Cheshire Medical Center/Dartmouth-Hitchcock Keene is a nonprofit community hospital and clinic with a mission to lead our community to become the nation’s healthiest through our clinical and service excellence, collaboration, and compassion for every patient, every time. Founded by CMC/DHK, Healthy Monadnock 2020 is a community-wide health initiative designed to actively engage the citizens of Cheshire County in the process of becoming the nation’s healthiest community by 2020. To learn more, call 603-354-5400 or visit www.cheshiremed.org.

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