Simply Better Records

 

 

A New myD-H Patient Portal

Coming November 4, Cheshire Medical Center is transitioning to the patient portal used by the Dartmouth-Hitchcock Health system, myD-H.

What does this mean for you as a myD-H Keene/Follow My Health (FMH) patient portal user?

  • It means one convenient portal where you can view your health information related to visits at Cheshire Medical Center in Keene, Cheshire’s satellite offices in the Monadnock Region, and visits at Dartmouth-Hitchcock locations. Easy-to-access information is simply better.
  • In addition to appointment requests, prescription refills, and messages to providers—your new myD-H portal allows you to manage billing statements, message questions to billing, and make payments.
  • You will need to set up a new myD-H account, unless you have already created one at another location. This is different from a myD-H Keene/FMH account.
  • On November 4, most of your historical information dating back as far as January 2013 will appear in your myD-H account, AND new information going forward will go to your myD-H account.
  • Your information from January 2013 — November 4, 2017 will remain in your myD-H Keene/FMH account, but no new information will be added, and you will not be able to use the messaging or appointment features.
  • If you manage health care for a minor child or serve as a health care proxy for a family member with a proxy account through myD-H Keene/FMH, you will need to establish a new portal for the individual in question. You can create the proxy portal AFTER you create your own personal portal. On the home page of your personal portal, find the notice asking, “Are you a parent or guardian? Or want access to another adult’s record?” then select the appropriate response and follow the prompts.
  • It is EASY to sign up for a myD-H account—you can sign up ANY TIME. Visit myD-H.org/portal to sign up today, or watch the short video below which will help walk you through the signup process.